Terms of Service

2.1 Nature of AI Services

Our AI tools are designed to assist construction professionals with document analysis, contract review, project intelligence, and workflow optimisation. These tools use artificial intelligence and machine learning models to process data, generate suggestions, and provide automated assistance.

2.2 Professional Responsibility

IMPORTANT: You acknowledge and agree that:

• AI-generated outputs are assistive tools only and do not constitute professional engineering, architectural, or construction advice.
• You retain full professional responsibility for all work products, decisions, and deliverables created using our Services.
• You must independently verify, validate, and review all AI-generated outputs before use in any professional context.
• Our Services do not ensure compliance with building codes, safety regulations, or professional standards applicable to your jurisdiction or project.
• You are solely responsible for ensuring all work complies with applicable laws, regulations, codes, and professional standards.

2.3 AI Limitations & Disclaimers

You understand and accept that AI tools may:

• Contain errors, inaccuracies, or outdated information
• Produce outputs that are incomplete or require professional interpretation
• Have limitations based on training data and model architecture
• Not be suitable for all use cases or project types
• Require human oversight and professional judgment

2.4 Acceptable Use of AI Tools

You agree to use AI tools only for:

• Legitimate professional purposes in the construction industry
• Augmenting your own professional work and expertise
• Internal workflows and process optimisation

You agree NOT to:

• Use outputs without independent professional verification
• Rely solely on AI tools for critical safety or structural decisions
• Attempt to reverse engineer, replicate, or extract our AI models
• Use the Services to create competing AI products or services

2.5 Construction Regulatory Compliance

Construction projects are subject to extensive regulatory frameworks, including but not limited to building codes, health and safety legislation (such as CDM Regulations in the UK), environmental regulations, planning requirements, and industry-specific standards. You acknowledge that:

• Our Services do not guarantee compliance with any regulatory framework
• AI outputs should not be treated as a substitute for professional compliance checks
• You remain solely responsible for regulatory compliance in your jurisdiction
• Regulations change frequently and AI models may not reflect the most recent requirements

3.1 Webinars & Training

Access to webinars and training sessions is subject to registration and may require payment. By registering for a webinar, you agree to:

• Attend using your registered account only
• Not record, reproduce, or redistribute webinar content without express written permission
• Use materials for personal educational purposes only
• Respect the intellectual property rights of presenters and Uniseros

3.2 Research Papers & Educational Content

Research papers, articles, and educational materials provided through the Services are protected by copyright and are licensed to you for personal, non-commercial use only. You may:

• Read and study materials for educational purposes
• Cite materials properly in your own work with appropriate attribution
• Print single copies for personal reference

You may NOT:

• Republish, redistribute, or sell our educational content
• Remove copyright notices or attribution
• Use content for commercial training without authorization
• Claim authorship of our materials

4.1 Your Content

You retain full ownership of all content, files, documents, and data you upload, submit, or input into our Services ("User Content"). By using our Services, you grant us a limited, non-exclusive, worldwide license to use, process, and store your User Content solely for the purpose of:

• Providing the Services to you
• Processing your data through AI tools as requested
• Maintaining and improving service functionality
• Complying with legal obligations

4.2 AI-Generated Outputs

You own all outputs, results, and materials generated by our AI tools based on your inputs and prompts. We do not claim ownership of AI-generated content produced specifically for you through the Services.

4.3 Use of Data for Service Improvement

We may use aggregated, anonymized usage data and performance metrics to improve our AI models and Services. We do NOT use your specific User Content to train AI models without your explicit consent. Project files, uploaded documents, and confidential information remain private to your account.

4.4 Confidentiality

We understand that you may upload sensitive or confidential project information, including commercially sensitive construction data such as tender documents, cost data, and contract terms. We implement reasonable security measures to protect your data and will not share your User Content with third parties except as necessary to provide the Services or as required by law.

4.5 Multi-Party Project Data

Construction projects involve multiple parties. By uploading content that contains information originating from or belonging to third parties (such as subcontractor quotes, consultant reports, or client correspondence), you represent and warrant that you have the necessary rights, permissions, or authority to upload and process that data through our Services. You are responsible for complying with any confidentiality obligations you owe to project counterparts.

5.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials.

5.2 Account Types

We offer different account types, including individual and enterprise accounts. Enterprise accounts may have additional terms and service level agreements.

5.3 Subscription & Payment

Certain Services require paid subscriptions. By subscribing, you agree to:

• Pay all fees associated with your chosen subscription plan
• Provide accurate payment information
• Authorize recurring charges for subscription renewals
• Accept that fees are non-refundable except as required by law or stated in our refund policy

5.4 Price Changes

We may adjust subscription pricing from time to time. We will provide at least 30 days' advance written notice of any price increase via email. Price changes will take effect at the start of your next billing cycle following the notice period. If you do not agree to a price change, you may cancel your subscription before it takes effect.

5.5 Subscription Changes & Cancellation

You may upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes take effect at the next billing cycle. Upon cancellation, you retain access until the end of your paid period.

5.6 Free Trials

We may offer free trial periods for certain Services. Trial terms will be specified at signup. We may require payment information to start a trial and will charge you automatically unless you cancel before the trial ends.

9.1 Service Availability

We strive to provide reliable, consistent access to our Services. However, we do not guarantee that the Services will be available at all times or that they will be uninterrupted, timely, secure, or error-free. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors.

9.2 Right to Modify

We reserve the right to change, modify, or discontinue any aspect of the Services at any time, including but not limited to features, specifications, capabilities, functions, or hours of availability. We will make reasonable efforts to notify you of material changes.

9.3 Beta & Experimental Features

We may offer beta, pilot, or experimental features that are clearly marked as such. These features are provided "as is" and may have limited support, functionality, or reliability. We may discontinue beta features at any time without notice.

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to access and use the Services will immediately cease.

10.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Services, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity
• Requests by law enforcement or other government agencies

10.3 Effect of Termination

Upon termination:

• Your access to the Services will immediately cease
• We may delete your account and User Content in accordance with our data retention policy
• You remain responsible for any fees incurred prior to termination
• Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions

10.4 Data Export

Prior to account termination, you may request an export of your User Content. We will make reasonable efforts to provide your data in a commonly used, machine-readable format (such as PDF, CSV, or JSON) within 30 days of your request. We strongly recommend exporting your data before account closure, particularly for construction documents that may be subject to statutory retention requirements.

11.1 General Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Professional Use Disclaimers

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT:

• The accuracy, reliability, or completeness of AI-generated outputs
• The fitness of our Services for specific engineering, architectural, or construction purposes
• Compliance of AI outputs with building codes, safety regulations, or professional standards
• The suitability of our Services for critical safety or structural applications

YOU ACKNOWLEDGE THAT OUR SERVICES ARE ASSISTIVE TOOLS ONLY AND THAT YOU RETAIN FULL PROFESSIONAL RESPONSIBILITY FOR YOUR WORK.

11.3 Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, PROJECT DELAYS, PROFESSIONAL ERRORS, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

11.4 Professional Liability Exclusion

WE ARE NOT LIABLE FOR:

• Professional errors or omissions in your work
• Building code violations or regulatory non-compliance
• Structural failures or safety issues
• Project cost overruns or delays
• Client disputes or professional malpractice claims
• Any decisions you make based on AI-generated outputs

11.5 Professional Indemnity Insurance

Use of our Services does not substitute for professional indemnity insurance or any other insurance coverage required in your jurisdiction or by your professional body. You are solely responsible for maintaining appropriate insurance coverage for your professional activities, regardless of whether those activities involve the use of our AI tools.

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

16.2 Dispute Resolution

If you have any concern or dispute about the Services, you agree to first try to resolve the dispute informally by contacting us at contact@uniseros.com. We will endeavour to respond within 14 business days.

16.3 Jurisdiction

You agree that any legal action or proceeding between you and Uniseros Inc. shall be brought exclusively in the state or federal courts located in the State of Delaware, USA, and you consent to the personal jurisdiction of such courts.